A short description of Clements Worldwide Motor Insurance
They offer motor insurance both for individual expatriates, and also fleet cover for organisations working in foreign countries, including those in the Middle East or Africa where security and accident risks may be heightened.
Theys provide both an online form or telephone number as methods to gain a quote from them. Their website www.clements.com is extremely clear and simple to use, and the UK telephone number is readily available, on +44 (0) 33 0099 0100. Their contact email address is harder to find, but nevertheless is available at firstname.lastname@example.org.
They have their head quarters in Washington D.C in the USA, and they state that most claims made by their customers are handled directly by the office there. Their belief is that using local adjusters can cause unnecessary complications, so they aim to settle most claims in a respectable 2 to 3 weeks.
New customers are directed to the Frequently Asked Questions page to learn what steps to take in the event of a claim, including contacting relevant local authorities and collecting all relevant information regarding an accident.
Despite their international business model, the company remain US centric, with policies written only in English and policy valuations based in the US Dollar.
Their website is a mine of information for expats, with articles on diverse subjects such as finance and career tips, advice on living abroad, and even provides a global news source. Most regions in the world are allocated a dedicated Risk Guide.
Overall, their business model is to focus less on bringing a price-competitive insurance policy for their customers, but more to provide a specialist and helpful service to expatriates who otherwise might find making an insurance claim away from home extremely difficult.